The Claims Process
In the event of property damage, tenants are financially responsible.
When you notice any issues affecting the property’s condition, it’s crucial to acknowledge that a claim might be necessary. This step marks the initial stage of addressing and resolving potential concerns through the ZeroBonds platform.
When you’re ready to make a claim, simply fill out our online claim form.
Our easy-to-use platform is time-efficient with a few simple steps, so you can address any concerns quickly and clearly.
The tenant and landlord must agree on the claim.
Once a mutual agreement is reached, ZeroBonds recovers costs directly from the tenant on your behalf as agent or landlord.
We ensure the retrieval of the owed funds within 48 hours, safeguarding your financial interests.
All parties will be informed and updated throughout the process via email, SMS and the ZeroBonds portal. This approach keeps everyone informed and reinforces the peace of mind that comes with our streamlined claim process.
With ZeroBonds, you will receive real-time updates and clear communication, meaning hassle-free resolutions.